Puff E-Cig started in 2001 as a vape manufacturing company, producing every tool and accessory needed to make the transition from traditional cigarettes. As the industry grew, we started one of the first online vape stores to extend our customer reach. Today, our focus has shifted from manufacturing to supplying customers with the best vaping products from the best brands. Yet, our mission has remained the same – to provide a convenient shopping experience with safe, authentic products and reliable shipping.
What Sets Us Apart
Experience. We’re a Michigan-based company with 20 years of industry experience. Each year, we serve over 100,000 customers across the country.
Commitment to Authenticity. We purchase directly from USA-approved vendors to ensure we offer only safe, authentic products. Feel free to contact us regarding any authenticity questions – we’re happy to share any additional product information that our vendors provide.
Commitment to Service. Our customer service team is devoted to providing an easy shopping experience. Whether you’re setting up a return, tracking a package or requesting more info on a product, our knowledgeable staff is a ring away.
Commitment to Security. Our top priority is to keep our customers’ info safe while shopping with us. We do not share any personal information with outside companies or parties. All credit cards are securely processed through Authorize.net.
The Inventory. Our warehouse’s safe, clean environment guarantees freshness and quality. We keep it stocked with the best products from vaping’s best brands. If one of your favorite items is sold out, let us know and we’ll restock it as soon as possible.
The Deals. You won’t find our vape deals at the corner gas station. We post Savings of the Week on our homepage and social channels that feature deals on a wide range of products. It’s a great time to try something new or stock up on a favorite.