Who are we?
Puff E-Cig began as vape brand back in 2011, manufacturing vape juice, batteries, starter kits, basically all you need to begin the switch over from smoking to vaping. As things changed over time Puff E-Cig turned into a vape website where our manufactured brands can be sold through out the world. After this we began to carry the prominent other brands as we noticed our customers love to have options. Now on Puff E-Cig there is only a couple of items manufactured by us including our popular Puff vape juice, made in North Carolina! The other brands we carry are the most prominent and have the newest technology. We support the brands we carry and abide by their rules and regulations. We are a Michigan based company who has over 20+ years of experience in this industry dating back to 2001 when disposable e-cigarettes where in and sub ohm vaping was never heard of! The mission of our online store is to provide customers with authentic products, fast and reliable shipping, and an experience with us that makes online ordering easy and convenient.
Why Buy from Puff?
1. Experience. At Puff we have over 20 years experience with vape products. We services over 1000+ retail locations and over 10,000+ customers a year.
2. Authenticity. We always stand by our products and only purchase directly from the manufacture or approved USA vendors. If you believe to have an issue please contact us and we will be glad to help. As we track the serial numbers and can help with authenticity issues!
3. Honesty. Our customer service is meant to give our customer the most enjoyable experience possible. Whether it be calling to set up a return, chatting with us to see when you will receive your product, or just asking about new products. Our knowledgeable staff will be glad to help with any questions or concerns regarding our products and services!
4. DEALS. DEALS. DEALS. Puff always has the deals. If you are looking for deals and savings make sure you subscribe! Sign up and you get 10% off the bat with Puff! Along side this, we run weekly deals on our site to make sure you're getting the best prices and save some money to go toward that new vape juice or mod you have been eying.
5. Inventory. What you see is what you get. Our inventories are all in-house in a safe environment to guarantee freshness and preserve quality. We do not drop ship any items and always ship order in full!
6. Privacy. We do not share any personal information. Our main priority to keep our customers safe along with their information.
Check out a review on us from our Affiliate Vapor Squad USA!
This is a commercial address and is not available for walk-in customers, we are a strictly online company. Thank you!
We are complying with the Michigan Vape Ban, and all other states Vape bans regardless of the validity of it to protect our customers. Zero Nicotine products, tobacco, and unflavored nicotine products are allowed in Michigan. Massachusetts will not be able to purchase. We apologize for any inconvenience and request contacting your local government about the ban and express your opinion on how vape has allowed you to improve your life. Thank you to all of our loyal customers and we will continue to serve you as long as we are able! Thank you!