Return Policy:

  • Orders with any issues must contact Puff E-Cig within 72 hours of delivery 
  • Products with defects can be returned within 45 days
  • Orders with issues can email with a description, image of the issue and image of the packaging slip/invoice.
  • Any returns where is at fault will have shipping paid for by, otherwise shipping and handling will be charged for returns
  • Manufacturer defects after 45 days must be dealt with through the manufacturer
  • We will always guarantee that satisfaction of our customers, if there ever is an issue please contact us we are here to keep our customers happy